Q & A

Comments

  1. I can’t see the responsiveness working in the demo. I’m afraid it does not work properly. Can you check it?

  2. Once the top level menus are setup, will it automatically update subcategories (if say, new subcategories are added?)

    • Hello Benbogue,
      Sorry about the problem you are facing, it could be because of the default Magento theme menu JavaScript conflicting with Rootways Menu Javascript or it could be as simple as running upgrade command, cleaning cache, etc. If you could send in an email to [email protected] with your order details, we will be able to help you.

      Rootways support team.

    • Yes, PayPal supports including all major types of Credit cards. Visit PayPal for more information. You can still pay via PayPal with your credit card or E-check. We also support Credit Card payment via Onepay.vn and Skrill.

    • Go to Admin >> System >> Configuration >> Rootways >> Mega Menu from here, you can change “Top Menu Design” and “Vertical Menu Design” by selecting colors and options. Note, this feature is only available in the Mega Menu Pro version.

    • “Yes, you can re-download the purchased items anytime if its status is still for sale on the Cmsmart Marketplace. Please visit the Download section to immediately download the products right after payment. However, it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.”

    • Yes, you can modify the product at your discretion for your websites. However, you can’t resell or place the modified extensions (as a whole) for downloads on your websites.

    • The download link is always automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and your product download link should be there. You can also check the Download menu in your Profile C-Panel on Cmsmart to see the download link.

    • Yes, you can change the content of the map and contact form to any contents or banners of your choice. You can also display anything you want as content through style HTML, CSS.

    • Hover to Product IDs then tick the checkbox of the product list that you want to add. You can only add products of 3 following types: 1)Product Grid 2)Default Category Listing 3)Product Listing.

    • There are 7 types of mega menus. You can choose from 7 types of menu content that makes your website more attractive in your customer’s eyes: Default Category Listing, Dynamic Category Listing, Static Category Listing, Product Grid, Product Listing, Dynamic, and Content.

    • Yes, all themes or extensions of Magento support a wide variety of languages. You just need to install our language packages and then translate them into your required languages. Our Development team will guide you on how to make it.

    • With the help of Ninja Menus, adding an image background for the sub menu is now a piece of cake. You can now complete this by following some easy steps. Take a look at our User guide for more details.

    • Auto-Renewal Payment: with this package, you have 3-6 months to receive our support, download, and upgrade FREE. But, after this time period you only pay a small recurring fee for every 3-6 months, you DON’T need to buy the product again. Standard Payment: You only pay ONCE for this payment, you will receive our support, download, and upgrade free in 3-6 months. But after 3-6 months, if you want to upgrade, download, or need support, you HAVE to buy again.

    • It depends on the domain license support that you purchase. If you are hosting multiple domains under Single Magento installation you may be able to use single license on multiple domains. Our license is valid for a single Magento installation. Send us an email to [email protected] for your particular situation and we will respond back.