Rootways Megamenu
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  • Screenshots
  • Features
  • Q & A
  • Support
  • Documentation
  • Customization
  • Real-time Demo
  • Buy Now!

Q & A

Comments

  1. noecurtiSem says

    November 10, 2018 at 5:48 am

    I can’t see the responsiveness working in the demo. I’m afraid it does not work properly. Can you check it?

    • Rootways Mega Menu says

      November 11, 2018 at 5:49 am

      Please check the updated demo using this link https://magento2demo.rootways.com, you can see the menu working properly on a responsive layout.

  2. CurvyReality says

    February 3, 2020 at 5:46 am

    Once the top level menus are setup, will it automatically update subcategories (if say, new subcategories are added?)

    • Rootways Mega Menu says

      February 5, 2020 at 5:47 am

      Yes, it will automatically update and setup. There is no separate page you have to manage for mega-menu navigation, you can see our mega menu tab in the Magento default category page at the admin, over there just select mega menu settings for main categories and that’s it. Please check the demo for more detail using this http://magento2demo.rootways.com/admin_2fh5c1/

  3. josephdevelopment97 says

    February 11, 2020 at 5:47 am

    Does it compatible with Magento 2.3.4?

    • Rootways Mega Menu says

      February 11, 2020 at 5:48 am

      Yes, it’s compatible with Magento 2.3.4

  4. Guest User says

    April 1, 2020 at 4:59 am

    Is this extension responsive for all devices?

    • Rootways Mega Menu says

      April 2, 2020 at 5:00 am

      Yes, it is completely responsive for all devices (desktops, tablets, etc.) with no problems in the presentation.

  5. Guest User says

    August 12, 2020 at 6:38 am

    How long can I download the updated product?

    • Rootways Mega Menu says

      August 12, 2020 at 6:39 am

      After you have successfully purchased our product, you have 3-6 months to download and upgrade the product (It depends on the type of product).

  6. Benbogue says

    September 9, 2020 at 5:44 am

    My configuration is ok but the menu doesn’t appear

    • Rootways Mega Menu says

      September 10, 2020 at 8:45 am

      Hello Benbogue,
      Sorry about the problem you are facing, it could be because of the default Magento theme menu JavaScript conflicting with Rootways Menu Javascript or it could be as simple as running upgrade command, cleaning cache, etc. If you could send in an email to [email protected] with your order details, we will be able to help you.

      Rootways support team.

  7. Guest User says

    October 1, 2020 at 10:09 am

    I do not have a PayPal account. Do you support other payment methods?

    • Rootways Mega Menu says

      October 2, 2020 at 6:10 am

      Yes, PayPal supports including all major types of Credit cards. Visit PayPal for more information. You can still pay via PayPal with your credit card or E-check. We also support Credit Card payment via Onepay.vn and Skrill.

  8. Guest User says

    October 12, 2020 at 7:00 am

    Does the extension require any manual adjustments?

    • Rootways Mega Menu says

      October 12, 2020 at 8:01 am

      No, install the extension as usual, and it will start working automatically.

  9. Guest User says

    October 17, 2020 at 6:58 am

    How to change the design of the Mega Menu?

    • Rootways Mega Menu says

      October 18, 2020 at 6:58 am

      Go to Admin >> System >> Configuration >> Rootways >> Mega Menu from here, you can change “Top Menu Design” and “Vertical Menu Design” by selecting colors and options. Note, this feature is only available in the Mega Menu Pro version.

  10. Guest User says

    October 25, 2020 at 2:02 pm

    Can I re-download items?

    • Rootways Mega Menu says

      October 26, 2020 at 6:02 am

      “Yes, you can re-download the purchased items anytime if its status is still for sale on the Cmsmart Marketplace. Please visit the Download section to immediately download the products right after payment. However, it is important to remember that when an item is removed from the Market sites, it will be removed from your Downloads page as well. We offer the download page as a convenience for buyers, but we can make no guarantees as to the ongoing availability of the files you have purchased.”

  11. Guest User says

    October 27, 2020 at 11:18 am

    Can I customize products to suite my need?

    • Rootways Mega Menu says

      October 27, 2020 at 12:19 pm

      Yes, you can modify the product at your discretion for your websites. However, you can’t resell or place the modified extensions (as a whole) for downloads on your websites.

  12. Guest User says

    October 30, 2020 at 3:54 am

    Is it possible to have the menu sticky with this extension?

    • Rootways Mega Menu says

      October 30, 2020 at 5:00 am

      Yes, this function has been added to our extension. Make your menu stick to the top by switching one setting in the back-end. (Described in the user guide).

  13. Guest User says

    November 2, 2020 at 5:17 am

    Which kind of menu that Mega Menu extension can support?

    • Rootways Mega Menu says

      November 2, 2020 at 11:15 am

      This extension supports both horizontal and vertical menu, so shop owners can arrange their categories as they wish.

  14. Guest User says

    November 2, 2020 at 9:20 am

    Can I add label for product?

    • Rootways Mega Menu says

      November 2, 2020 at 11:21 am

      Yes, you can add labels to highlight products that you want such as HOT, NEW, SALE in the product listing menu.

  15. Guest User says

    November 3, 2020 at 6:22 am

    I did the payment, while I have not received the download link?

    • Rootways Mega Menu says

      November 3, 2020 at 11:28 am

      The download link is always automatically sent to your payment email within 5 minutes after the payment is done. Please check your inbox, open your confirmation email and your product download link should be there. You can also check the Download menu in your Profile C-Panel on Cmsmart to see the download link.

  16. Guest User says

    November 3, 2020 at 7:44 am

    Can I change the content of the contact column which is the Content menu type?

    • Rootways Mega Menu says

      November 3, 2020 at 10:45 am

      Yes, you can change the content of the map and contact form to any contents or banners of your choice. You can also display anything you want as content through style HTML, CSS.

  17. Guest User says

    November 4, 2020 at 8:22 am

    How can I add a product?

    • Rootways Mega Menu says

      November 4, 2020 at 11:30 am

      Hover to Product IDs then tick the checkbox of the product list that you want to add. You can only add products of 3 following types: 1)Product Grid 2)Default Category Listing 3)Product Listing.

  18. Guest User says

    November 5, 2020 at 6:25 am

    How many types of Mega Menu? What are they?

    • Rootways Mega Menu says

      November 5, 2020 at 11:00 am

      There are 7 types of mega menus. You can choose from 7 types of menu content that makes your website more attractive in your customer’s eyes: Default Category Listing, Dynamic Category Listing, Static Category Listing, Product Grid, Product Listing, Dynamic, and Content.

  19. Guest User says

    November 5, 2020 at 8:30 am

    Does this extension support many languages?

    • Rootways Mega Menu says

      November 5, 2020 at 10:37 am

      Yes, all themes or extensions of Magento support a wide variety of languages. You just need to install our language packages and then translate them into your required languages. Our Development team will guide you on how to make it.

  20. Guest User says

    November 6, 2020 at 8:00 am

    How many languages can Ninja Menus support?

    • Rootways Mega Menu says

      November 6, 2020 at 6:51 am

      We supported all the languages listed in the drop-down list in the All store view.

  21. Guest User says

    November 7, 2020 at 8:44 am

    How to add the background to the submenu?

    • Rootways Mega Menu says

      November 7, 2020 at 9:30 am

      With the help of Ninja Menus, adding an image background for the sub menu is now a piece of cake. You can now complete this by following some easy steps. Take a look at our User guide for more details.

  22. Guest User says

    November 7, 2020 at 10:48 am

    How many levels drop down menu can I create?

    • Rootways Mega Menu says

      November 7, 2020 at 11:49 am

      You can create unlimited levels.

  23. Guest User says

    November 8, 2020 at 6:00 am

    What is the difference between the Auto-Renewal Price and Standard Payment Price?

    • Rootways Mega Menu says

      November 8, 2020 at 6:42 am

      Auto-Renewal Payment: with this package, you have 3-6 months to receive our support, download, and upgrade FREE. But, after this time period you only pay a small recurring fee for every 3-6 months, you DON’T need to buy the product again. Standard Payment: You only pay ONCE for this payment, you will receive our support, download, and upgrade free in 3-6 months. But after 3-6 months, if you want to upgrade, download, or need support, you HAVE to buy again.

  24. Guest User says

    November 9, 2020 at 7:50 am

    Can I change the number of columns in Dynamic Category Listing?

    • Rootways Mega Menu says

      November 9, 2020 at 11:00 am

      Yes, the number of columns can be changed. The number of columns depends on the customer’s website and screen for suitability. The columns are not fixed.

  25. Guest User says

    November 10, 2020 at 6:59 am

    Can I install your extension on multiple domains?

    • Rootways Mega Menu says

      November 10, 2020 at 10:00 am

      It depends on the domain license support that you purchase. If you are hosting multiple domains under Single Magento installation you may be able to use single license on multiple domains. Our license is valid for a single Magento installation. Send us an email to [email protected] for your particular situation and we will respond back.

  26. Guest User says

    November 12, 2020 at 6:46 am

    How to Configure menu item for Multiple Store view?

    • Rootways Mega Menu says

      November 12, 2020 at 8:47 am

      Choose any language in the “All store view” drop-down list. More details here.

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